Returns and Exchanges
We want you to be happy with your purchase so returning your goods is no problem, if you want to return an item the following rules apply.
- fill out and return authorization form included in your shipment
- the item must be returned within 7 work days after delivery
- the item must be in perfect condition and with all the labels still attatched
- returning articles occurs at the customers own expense and risk; we advise you to provide the return shipment with a tracking number, Domi is not responsible for any loss or left of the returned goods.
- exchanging articles for other articles is not possible, articles should be returned, and the money will be refunded, you can order the new articles in the webshop yourself
- as soon as the articles are checked and accepted the money will be refunded
- refunds ( exclusive shipping costs) will be made within 7 days
- if you should have any questions about the status of your return, please send an email to firstname.lastname@example.org
- items on sale are final and not returnable